Payment Payment or Deposit required to start an order (non-refundable). We accept checks, and credit cards (VISA, Master Card, and Discover). Quotes are valid for 30 days.
Turnaround Time Once the quote and artwork is approved, our turnaround time is approximately 5-7 business days. Depending on our schedule, we can also offer rush services for those that need their orders sooner.
In cases where our distributors have back ordered or discontinued certain garments, we can offer substitute garments for the out of stock items, or we can wait until the stock is replenished. Please keep in mind that turnaround time may be affected, resulting in delays.
Artwork With every order, we will provide a digital mock up and 1 revision. If additional mock ups are needed, the hourly artwork fee will be applied.
Digital mock ups give a general idea of what the product will look like, but do not exactly translate to the final product. If you have specific dimensions, specific colors and print placement details in mind, please let us know. With these parameters, we will do our best to get as close as possible. If these details are not given to us, we may use our best judgment and will not be held responsible.
Garments After every job, we breakdown the screens, thus the minimums would apply to reorders are well. So please order a few extra garments if you feel that you may need them.
Choosing the garment is the customer’s responsibility. We cannot guarantee that the customer will like the garment they have chosen, but will guarantee the print. Customers are expected to do their own research (we can provide you with the resources) on garments in regards to size, color, and style.
We require our contract screen printing clients to provide a detailed list of items such as: style number, size breakdown, and color with each order.
Terms and conditions are subject to change without notice.